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Product FAQs
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Instagram Takeovers
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Exchange Rates
Discounts & Sales
UK & EU VAT
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Getting started with the 'Guarantees'
Happy Worker & Ethical Sourcing Guide
Guides for our 'Guarantees'
Greenwashing Guidelines
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HELP CENTER
Shipping & Returns
Getting Started
Profile & Account Details
Products & Stock Details
Dashboard
Products
Profile
Stock Levels
Account
Promotions
Sizing
Analytics
Integrations
Membership
Other
Products
Product Uploads
Product Description Guide
Images
Sizing Section
Colours, Sizes, and Variants
After Submitting
Product FAQs
Shopify Integration
Shopify FAQs
Getting Started- Creating Custom App
Importing & Linking Products
Shipping & Returns
Shipping
Returns
Labels
DHL/UPS
Customs & Duties
Order Delays
Lost/Damaged Orders
Content & Events
PR & Marketing
Instagram Takeovers
In-Store Events
Reports & Payments
Payments
Billing & Sales Reports
Membership Fees & Invoices
Exchange Rates
Discounts & Sales
UK & EU VAT
FAQs
Sustainability & Ethics
Getting started with the 'Guarantees'
Happy Worker & Ethical Sourcing Guide
Guides for our 'Guarantees'
Greenwashing Guidelines
Policies & Guidance
Our Retail Stores
Delivery & Retrieval
Store Membership
Delivery Note
Products In Store
Merchandising & Inventory
Membership and Invoices
Webinars
Shipping & Returns
Wolf & Badgers 6 Month Faulty Item Policy
Monitoring Order Cancellation Rates
Advice for customs clearance for returns in Turkey
Shipping
How do I mark a manual order as shipped?
How to ship successfully on Wolf & Badger
I sent the wrong item to a customer, what do I do?
Package size and weight limits
What documents do I need when shipping from Portugal?
What happens when I receive an order?
How do I ship an order?
What are my shipping & returns costs through Wolf & Badger?
Advice for product packaging
See more
Returns
How can I reduce returns on Wolf & Badger?
How long do I have to process a return?
How do I process returns?
What is Wolf & Badger's return policy?
What are disputed returns?
How do I update my return address?
See more
Labels
My order went to manual shipments - I require a shipping label
I have a gift order, what shall I do now?
Can I ship Wolf & Badger orders using my own shipment labels?
My label didn't generate and is stuck in processing
Shipping Label Rates
See more
DHL/UPS
How do I book a DHL collection?
How do I drop off at a UPS/DHL service point?
DHL & UPS FAQ's
Customs & Duties
Why is my product appearing with a higher price on international site?
Order Delays
My order is going to be delayed (+48hrs) - I need to communicate this to the customer
I accepted an order but it's out of stock
What do I do if I have shipping delays on orders?
Lost/Damaged Orders
An order was lost, damaged or stolen - what shall I do now?
My return has arrived damaged/faulty
