--- title: HELP CENTRE description: HELP CENTRE --- [Skip to content](https://kb.wolfandbadger.com#main-content) English Show submenu for translations - Open main navigation Close main navigation - - English Show submenu for translations - [Visit your Brand Dashboard](https://www.wolfandbadger.com/dashboard-beta/) [Visit your Brand Dashboard](https://www.wolfandbadger.com/dashboard-beta/) How can we help? - There are no suggestions because the search field is empty. ### [![](https://kb.wolfandbadger.com/hubfs/W%26B%20logo%20transparent%20copy-2.png) Getting Started](https://kb.wolfandbadger.com/getting-started?hsLang=en) - [Getting Started Step-By-Step](https://kb.wolfandbadger.com/getting-started-guide?hsLang=en) - [How do I set up my profile?](https://kb.wolfandbadger.com/edit-your-profile?hsLang=en) - [How do I add or edit my account details?](https://kb.wolfandbadger.com/add-your-account-details?hsLang=en) - [How do I upload my products?](https://kb.wolfandbadger.com/upload-your-products?hsLang=en) - [How do I edit my stock levels?](https://kb.wolfandbadger.com/edit-your-stock-levels?hsLang=en) [See more](https://kb.wolfandbadger.com/getting-started?hsLang=en) ### [Dashboard](https://kb.wolfandbadger.com/dashboard?hsLang=en) - [How do I edit my account details?](https://kb.wolfandbadger.com/how-to-edit-account-details?hsLang=en) - [Change of fulfilment location or address](https://kb.wolfandbadger.com/i-need-to-update-my-fulfillment-address?hsLang=en) - [Where can I provide feedback or suggestions?](https://kb.wolfandbadger.com/brand-feedback-form?hsLang=en) - [OTP (One Time Password) /Two Factor Authentication – Login](https://kb.wolfandbadger.com/two-factor-authentication-brand-dashboard?hsLang=en) [See more](https://kb.wolfandbadger.com/dashboard?hsLang=en) ### [Products](https://kb.wolfandbadger.com/products?hsLang=en) - [Step-by-step, how do I manually upload a product?](https://kb.wolfandbadger.com/how-to-upload-a-product?hsLang=en) - [SEO Optimisation: How can I optimise my products for search engines?](https://kb.wolfandbadger.com/product-search-engine-optimisation-seo-guide?hsLang=en) - [How to complete your product details](https://kb.wolfandbadger.com/product-upload-style-guide?hsLang=en) - [Is there a minimum / maximum product price?](https://kb.wolfandbadger.com/minimum-product-price?hsLang=en) [See more](https://kb.wolfandbadger.com/products?hsLang=en) ### [Shopify Integration](https://kb.wolfandbadger.com/shopify-integration?hsLang=en) - [Creating your Custom Shopify App using the Shopify Dev Dashboard](https://kb.wolfandbadger.com/creating-your-custom-shopify-app-using-the-shopify-dev-dashboard?hsLang=en) - [What can the Shopify integration do/cannot do?](https://kb.wolfandbadger.com/what-can-the-shopify-integration-do/cannot-do?hsLang=en) - [How to Import New Shopify Products onto Wolf & Badger](https://kb.wolfandbadger.com/i-want-to-add-new-products-from-shopify-on-wolf-badger?hsLang=en) - [Exporting Wolf & Badger Orders to Shopify](https://kb.wolfandbadger.com/shopify-orders?hsLang=en) [See more](https://kb.wolfandbadger.com/shopify-integration?hsLang=en) ### [Shipping & Returns](https://kb.wolfandbadger.com/shipping-returns?hsLang=en) - [How do I process returns?](https://kb.wolfandbadger.com/how-to-process-returns?hsLang=en) - [How do I ship an order?](https://kb.wolfandbadger.com/how-to-ship-an-order?hsLang=en) - [What happens when I receive an order?](https://kb.wolfandbadger.com/what-happens-when-i-receive-an-order?hsLang=en) [See more](https://kb.wolfandbadger.com/shipping-returns?hsLang=en) ### [Community, Marketing, Webinars & Events](https://kb.wolfandbadger.com/community-marketing-webinars-events?hsLang=en) - [What marketing services can I expect from Wolf & Badger?](https://kb.wolfandbadger.com/what-marketing-do-i-get?hsLang=en) - [How can I be more successful on Wolf & Badger?](https://kb.wolfandbadger.com/how-to-be-successful-on-wolf-badger?hsLang=en) - [How can I promote my Wolf & Badger profile and announce that I am stocked online?](https://kb.wolfandbadger.com/how-can-i-promote-my-wolf-badger-profile?hsLang=en) - [How do I participate in organic marketing opportunities?](https://kb.wolfandbadger.com/how-do-i-participate-in-organic-marketing-opportunities?hsLang=en) [See more](https://kb.wolfandbadger.com/community-marketing-webinars-events?hsLang=en) ### [Reports & Payments](https://kb.wolfandbadger.com/reports-payments?hsLang=en) - [How do I access my billing portal & membership invoices?](https://kb.wolfandbadger.com/how-to-access-billing-portal-and-invoices?hsLang=en) - [Understanding your statements](https://kb.wolfandbadger.com/-understanding-your-statements?hsLang=en) - [When do I get paid?](https://kb.wolfandbadger.com/payment-dates?hsLang=en) - [Why have I not received payment?](https://kb.wolfandbadger.com/i-didnt-get-paid?hsLang=en) [See more](https://kb.wolfandbadger.com/reports-payments?hsLang=en) ### [Sustainability & Ethics](https://kb.wolfandbadger.com/sustainability-ethics?hsLang=en) - [How do I add sustainability information to my profile?](https://kb.wolfandbadger.com/how-to-add-a-guarantee?hsLang=en) - [Which sustainability guarantees do I qualify for?](https://kb.wolfandbadger.com/how-do-i-add-guarantees-to-my-profile?hsLang=en) - [How do I submit supporting evidence for the guarantees?](https://kb.wolfandbadger.com/how-and-when-do-i-send-supporting-sustainability-evidence?hsLang=en) - [What are the 'Guarantees'?](https://kb.wolfandbadger.com/overview-of-our-sustainability-guarantees?hsLang=en) [See more](https://kb.wolfandbadger.com/sustainability-ethics?hsLang=en) ### [Our Retail Stores](https://kb.wolfandbadger.com/our-retail-stores?hsLang=en) - [How do I create a delivery note?](https://kb.wolfandbadger.com/how-to-edit-your-delivery-note?hsLang=en) - [I have created my delivery note, what happens next?](https://kb.wolfandbadger.com/i-have-created-my-delivery-note-what-happens-next?hsLang=en) - [How do I apply to be stocked in a Wolf & Badger store?](https://kb.wolfandbadger.com/how-do-i-apply-to-be-stocked-in-a-wolf-badger-store?hsLang=en) - [How can I promote that I am now stocked in a Wolf & Badger physical retail store?](https://kb.wolfandbadger.com/how-can-i-promote-that-i-am-now-stocked-in-a-wolf-badger-physical-store?hsLang=en) [See more](https://kb.wolfandbadger.com/our-retail-stores?hsLang=en) - [![Chill listening crop-3](https://kb.wolfandbadger.com/hs-fs/hubfs/W%26B_logo_one_line_black_01.png?width=183&height=19&name=W%26B_logo_one_line_black_01.png "Chill listening crop-3")](http://www.wolfandbadger.com) Wolf & Badger Help Centre Copyright © 2026, Wolf & Badger