My order is going to be delayed (+48hrs) - I need to communicate this to the customer

We do understand that there can sometimes be unexpected issues and other reasons that an order cannot be delivered on time. In these instances, it is absolutely vital that we are informed about this so we can let the customer know.

If your order is going to be delayed over 48 hours, please reach out to our community team. Make sure to include the order number in the subject line.