Skip to content
English
Visit your Brand Dashboard
  • There are no suggestions because the search field is empty.

How do I book a courier collection?

A step by step of how to book a DHL collection for outstanding orders.

  1. Visit the orders page on your dashboard.

https://www.wolfandbadger.com/dashboard/orders/

  1. Click BOOK A DHL COLLECTION or BOOK A UPS COLLECTION in the top right corner.

This option will only be available if you have orders in the Ready To Ship tab & if collections are available in your region. We are not able to offer UPS collections in the US.

  1. Select a suitable date and time for the collection.

Please give at least 2 hours for the slot.

Please note: The collection address is the fulfillment address you have saved in your account.

  1. Click SCHEDULE PICKUP to confirm a booking has been made.

Question: I booked a collection but the courier hasn't turned up — what do I do?

Unfortunately we can only give an estimated collection window. If they do not turn up in that time, you will need to contact the carrier directly through local customer services 

You can also drop off packages at a DHL or UPS service point.