How do I decline out of stock orders?

What to do if you are unable to fulfill an order

We do understand that there can sometimes be unexpected stock issues or other reasons that an order cannot be fulfilled. In these instances, it is absolutely vital that we are informed about this so we can let the customer know. 

If you are unable to fulfill the order, you can decline the order on your dashboard. 

Please note that if you don't have the stock, but one of the physical Wolf & Badger stores does, the online order will auto allocate to the store to fulfil. The store fulfilment fee would apply in this case.