2. Sustainability & Ethics
  3. Happy Worker & Ethical Sourcing Guide

How to prepare for the Due Diligence Questionnaire

This questionnaire was developed in line with the OECD Due Diligence Guidance for Responsible Supply Chains and follows a similar line of questioning as SMETA and Amfori BSCI audits. The questionnaire helps us to understand the risk level of human rights non-compliance in your supply chain. 

1. How long have you worked with each facility?

Those with long-standing supplier relationships have a lower risk associated with them as there has been time to build a relationship and sufficiently identify and prevent any risks.

2. Have you visited each facility? 

Site visits help to lower risk as working conditions can be verified to a higher standard compared to digital tours.

3. Do you as a brand or the manufacturing facility have a code of conduct, modern slavery statement, human rights policy or equivalent?
Please note this must be a formal policy which has been signed by the facility and shared with workers.

Collaboration with manufacturers is critical to ensure human rights are upheld and both parties should work continuously to monitor and prevent any potential risks. Workers should have a clear understanding of their rights which is why code of conducts should be communicated to workers.

Additional Questions For Brands Manufacturing in High Risk Countries.

If your brand was flagged as manufacturing in a high risk country on the first page of the form (or alternatively you can view the list of high risk countries here) then you will have two additional questions to answer.

1. What checks did you make when partnering with the facility regarding workers rights and health & safety?

We are looking to establish if you have identified any health & safety risks when partnering with your manufacturer. You can list any health & safety policies or certificates the manufacturer holds, such as ISO 45001. If you are working with a small scale supplier please list any regular checks the management conduct to ensure workers safety is considered. 

2. Are you aware of the facility's manufacturing capacity and the process if too much work is undertaken (for example overtime policy or if any outsourcing is conducted? 

This question is to assess the risk of excessive overtime and forced labour as identified in the ETI basecode. Please detail any measures the manufacturer has in place to ensure workload is managed and if there have been any instances identified where manufacturing capacity was exceeded.

You can find more information about how we assess Happy Worker here.