For additional security, we have now added 2-Factor Authentication to the Brand Dashboard.
Instructions to set up 2-Factor Authentication:
- Install the Google Authenticator mobile app. It’s free for both iOS and android.note that this often appears as just 'Authenticator' on the phone.
- Once installed, click the ‘+’ button at the top right corner of the Google Authenticator app and choose ‘Scan Barcode’. You can either scan the QR code or enter the 32 character code.
- Once the QR code or character code is entered, you’ll need to confirm your account with a 6 digit code. Use this 6-digit number as the 'Confirmation code' on the W&B Designer Dashboard site (do NOT include the space).
- You will then see your new account displayed in the Google Authenticator mobile app.
- Please note: Each time you need to sign into your Wolf & Badger account, you’ll need to enter a one-time 6-digit code which can be found in this new account in the Google Authenticator mobile app. Simply put your 6-digit code where it says 'OTP Token'.
Troubleshooting
Frequent issues:
- ‘The setup is not accepting my token’ - Make sure NOT to include any spaces in the code token.
If you have any trouble with the 2 Factor Authentication and logging in, please contact us and we will be able to help.