Have you recently become a VAT registered brand?

If you have recently become VAT registered please follow our instructions below so we can apply the correct VAT rate to your sales

It is really important that your VAT registration number is entered into the dashboard as soon as you are registered. 

To log your VAT number:

1. Go to your dashboard and select 'Account'
2. Select 'Billing Details'
3. Select 'Secure Billing Portal'
4. Select 'Billing & Shipping Addresses' 
5. Edit VAT number field 

Does your self billed invoice not reflect your correct VAT status?

Please reach out to our community team to discuss your concern.