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What are the 'Guarantees'?
Guides for our 'Guarantees'
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Back to home
HELP CENTER
Payments & Taxes
Getting Started
Profile & Account Details
Products & Stock Details
Shopify Integration
Shopify FAQs
Getting Started- Creating Custom App
Importing & Linking Products
Dashboard
Products
Profile
Stock Levels
Account
Promotions
Sizing
Analytics
Integrations
Membership
Other
Sustainability & Ethics
What are the 'Guarantees'?
Guides for our 'Guarantees'
Submitting your 'Guarantees' Evidence
Greenwashing Guidelines
Policies & Guidance
Products
Product Uploads
Product Description Guide
Images
Sizing Section
Colours, Sizes, and Variants
After Submitting
Product FAQs
Shipping & Returns
Shipping
Returns
Labels
DHL/UPS
Customs & Duties
Order Delays
Lost/Damaged Orders
Content & Events
PR & Marketing Assets
Image Guidelines
Instagram Takeovers
In-Store Events
Payments & Taxes
Payments
Billing & Sales Reports
Membership Fees & Invoices
Exchange Rates
Discounts & Sales
UK & EU VAT
FAQs
Our Retail Stores
Delivery & Retrieval
Store Membership
Delivery Note
Products In Store
Merchandising & Inventory
Membership and Invoices
Webinars
Payments & Taxes
Payments
How do I submit payment details for sales?
How, when & where do I get paid for sales?
Can I be paid via bank transfer instead of PayPal?
How is your monthly payment calculated?
I didn't get paid
When do I get paid?
How do I calculate my proceeds from sales?
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Billing & Sales Reports
How do I interpret my sales report?
I don't understand my report
What sales are included in each entity, and what gets included on each report?
Why are there two new entities on my reports page?
What is a self-billed invoice?
What is a non-fulfilment fee?
Why am I being charged for rejecting an order?
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Membership Fees & Invoices
How do I set up a direct debit to pay my online membership fees?
How do I update my payment details for the membership fees?
How can I view my invoices for membership fees?
How do I access my billing portal & membership invoices?
Exchange Rates
How do currency exchange rates work on Wolf & Badger?
Why are the prices I can see in dashboard orders different?
Discounts & Sales
Why is there a discount on my order?
UK & EU VAT
UK brand: I'm not yet VAT registered, do you still charge VAT to the customer?
UK brand: How does VAT and the self-billing arrangement work for sales to UK customers?
Will VAT be deducted from this sale?
Have you recently become a VAT registered brand?
VAT registered brand - why is my local VAT rate being applied, rather than the VAT rate in the customer’s location?
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FAQs
How can I download my sales reports?
How do I download my sales as a .csv?
