I need to take a break for a few months. How do I pause my membership?
If you would like to make changes to your membership please get in touch our team via the 'Contact Us' form. Our Brands Support Team will be happy to assist you with any additional support required, and find the best solution for you.
Pausing your account will temporarily hide your products from Wolf & Badger but your dashboard will remain saved for reactivation later. Accounts can be paused for up to 6 months.
Per our terms, pause requests and cancelling of a paused membership must be submitted 30 days before the next payment cycle. For example, to pause on the 1st of May you must submit no later than the 31st of March. If the request comes in after the 30th of March, your pause date will become the 1st of June. Please review the terms for further clarification.
We do not offer immediate pausing of accounts. If you cannot fulfil orders in instances of delayed stock replenishment, for example, you will need to put your account on Holiday mode.